The International Organization for Standardization (ISO) is an independent, non-governmental international organization that develops and publishes standards to ensure quality, safety, and efficiency in various industries. One such standard is ISO 8983:2018, which focuses on a specific aspect of technical writing.
Scope and Objectives
ISO 8983:2018 provides guidelines for creating clear, concise, and effective technical documents. It aims to enhance communication between technical writers and readers by establishing consistent terminology, formatting, and structuring of information. The standard covers a wide range of documents, including reports, manuals, specifications, and instructional materials.
Key Requirements and Recommendations
To comply with ISO 8983:2018, technical writers should adhere to certain requirements and recommendations:
1. Use of Plain Language
Technical jargon and complex terms can hinder understanding, so it is essential to use plain language whenever possible. Writers must strive for clarity and simplicity without sacrificing accuracy. They should avoid unnecessary acronyms, abbreviations, and industry-specific terminology unless explicitly defined within the document.
2. Consistent Formatting
Consistency in formatting helps readers easily navigate through a document. ISO 8983:2018 recommends using headings, subheadings, bullet points, and numbered lists to organize information logically. Furthermore, it emphasizes the importance of maintaining consistent font styles, sizes, and line spacing throughout the document.
3. Visual Aids and Graphics
Incorporating visual aids, such as diagrams, flowcharts, tables, and illustrations, can greatly enhance comprehension. ISO 8983:2018 encourages the use of such graphics to support written content and clarify complex concepts. However, it emphasizes the need for clear labels, annotations, and references to ensure their effectiveness.
Benefits of Compliance
Adhering to ISO 8983:2018 offers several benefits for both writers and readers of technical documents:
1. Improved Clarity and Understanding
By following the standard's guidelines, technical writers can create documents that are clear, concise, and easily understood by a wider audience. This leads to improved communication and reduces the risk of misinterpretation or errors in comprehension.
2. Enhanced Efficiency and Effectiveness
Consistent formatting and organization of information make it easier for readers to locate and absorb relevant details. This increases efficiency and enhances the overall effectiveness of the document, enabling users to extract the required information quickly.
3. Global Recognition and Compliance
ISO standards are internationally recognized and respected. Companies that comply with ISO 8983:2018 demonstrate their commitment to quality and professionalism. Adhering to this standard ensures consistency practices, even when collaborating with global partners or clients.
Conclusion
ISO 8983:2018 plays a vital role in improving the quality and effectiveness of technical writing. By employing plain language, consistent formatting, and incorporating visual aids, technical writers can enhance communication, improve understanding, and benefit from increased efficiency. Complying with this standard ensures that technical documents meet global standards, fostering clear and effective communication between writers and readers.