The International Organization for Standardization (ISO) is an independent, non-governmental international organization that develops voluntary standards to ensure quality, safety, and efficiency across various industries. One of the key standards developed by ISO is the ISO-FDIS 9000:2017.
Understanding ISO-FDIS 9000:2017
ISO-FDIS 9000:2017 is the latest version of the ISO 9000 standard, which provides guidance on implementing a Quality Management System (QMS). This standard outlines the principles and requirements for organizations to establish, implement, maintain, and improve their QMS. It is applicable to any organization, regardless of its size or sector.
The main objectives of ISO-FDIS 9000:2017 include:
Enhancing customer satisfaction through meeting customer requirements and delivering consistent, high-quality products and services
Ensuring compliance with relevant legal and regulatory requirements
Continually improving organizational performance and effectiveness
Establishing a culture of risk-based thinking and proactive decision-making
Benefits of Implementing ISO-FDIS 9000:2017
Implementing ISO-FDIS 9000:2017 can bring several benefits to organizations:
Improved efficiency and productivity: By implementing standardized processes and procedures, organizations can reduce waste, streamline operations, and improve overall efficiency.
Enhanced credibility and reputation: ISO-FDIS 9000:2017 certification demonstrates a commitment to quality and customer satisfaction, which can enhance an organization's reputation and attract new customers.
Better risk management: The standard emphasizes the importance of identifying and addressing risks, enabling organizations to take proactive measures to mitigate these risks and avoid potential issues.
Increased customer satisfaction: ISO-FDIS 9000:2017 promotes a customer-centric approach, ensuring that products and services consistently meet customer requirements and expectations.
Conclusion
ISO-FDIS 9000:2017 is a valuable standard that helps organizations establish effective Quality Management Systems. By implementing this standard, organizations can improve efficiency, enhance their reputation, manage risks effectively, and ultimately, achieve higher levels of customer satisfaction. Organizations looking to implement a robust QMS should consider adopting ISO-FDIS 9000:2017 as a guiding framework.
Nina She