The EN ISO 11681-7:2016 standard is a technical specification that provides guidelines for the creation and evaluation of easy-to-understand instructions for use in various industries. It focuses on ensuring that technical information is presented in a clear and concise manner, making it easier for users to comprehend and follow.
Importance of Easy-to-Understand Technical Writing
Effective communication of technical information is crucial in today's complex world. With the rapid advancements in technology, it is essential to ensure that instructions and user manuals are written in a way that users can easily understand. This not only improves user experience but also reduces the risk of accidents, errors, and misuse of products or services.
Guidelines for Creating Clear and Concise Instructions
The EN ISO 11681-7:2016 standard provides specific guidelines to help writers create easy-to-understand technical instructions. These guidelines include:
Using plain language: Avoiding jargon, acronyms, and technical terms whenever possible, and using simple words and phrases that are familiar to the target audience.
Organizing information logically: Presenting information in a logical sequence, breaking it down into smaller steps, and using headings and subheadings to guide users through the document.
Utilizing visuals: Incorporating relevant diagrams, illustrations, and photographs to enhance understanding and clarify complex concepts.
Testing comprehension: Evaluating the effectiveness of the instructions by testing them with representative users to ensure they are easily comprehensible and actionable.
Benefits of EN ISO 11681-7:2016 Compliance
Adhering to the guidelines outlined in the EN ISO 11681-7:2016 standard can bring several benefits to organizations and users alike. These include:
Improved usability: Clear and concise instructions reduce the learning curve for users, enabling them to correctly and efficiently use products or services.
Enhanced safety: Easy-to-understand instructions minimize the risk of accidents, errors, and misuse, promoting user safety.
Increased customer satisfaction: Providing clear instructions improves customer experience and satisfaction, leading to repeat business and positive word-of-mouth recommendations.
Reduced support costs: Well-written instructions can help reduce customer queries, support calls, and the need for additional assistance, saving organizations time and resources.
In conclusion, the EN ISO 11681-7:2016 standard plays a vital role in ensuring that technical instructions are accessible and comprehensible to users. By adhering to the provided guidelines, organizations can improve usability, enhance safety, increase customer satisfaction, and reduce support costs, ultimately benefitting both users and businesses.
Nina She